Frequently Asked Questions

"Fast shipping and real customer service."
I called with a couple questions before buying a CRB. Someone actually picked up the phone and gave honest advice—not upselling. That alone earned my business. Machine arrived in two days.
— Paul G., Sioux Falls, SD

"No residue left behind."
I used the Floor Cleaner Concentrate (Unscented) on our vinyl plank and noticed right away it doesn’t leave streaks or a sticky feel. The floors just feel clean, and they stay looking nicer longer.
— Megan L., Madison, WI

"The SM18H surprised me. It’s a beast."
I wasn’t expecting a small extractor to recover this well. The heat makes a huge difference, especially on upholstery and traffic lanes. And it fits in the trunk of my car—big win for a mobile tech.
— Rachel M., Mesa, AZ

"Lightweight, powerful, and built like a tank."
I run a two-person crew, and we use the TM5 daily. It cuts through pet hair on berber, restores matted commercial carpet, and never bogs down. You can tell it’s Austrian-made the moment you pick it up. This thing is going to last me a decade easily.
— Chris P., Charlotte, NC

"Fresh citrus smell without being harsh."
The Lemon Lime Orange Grapefruit scent makes the whole room smell fresh while I mop, but it doesn’t smell chemical-y. It cut through kitchen grime fast and didn’t leave any haze on my tile.
— Natalie S., Plano, TX

"Microfiber bonnets are holding up great."
I’ve used other pads that start shedding fibers after a few jobs. These are thick, absorb well, and rinse clean fast. Perfect for residential VLM.
— Jenna K., Des Moines, IA

"Smells spa-clean and looks streak-free."
The Bergamot & Cypress Floor Cleaner Concentrate smells like a nice hotel lobby—clean and subtle. I use it on laminate and it dries streak-free every time.
— Olivia N., Santa Barbara, CA

"Perfect pre-scrub machine for HWE techs."
I still use a truckmount for most jobs, but adding a CRB before extraction is a game changer. My recovery water is way darker, carpets dry faster, and I get fewer callbacks. Worth every penny.
— Mike K., Lexington, KY

"The cordless L2 sprayer made my life easier."
No cords, no fuss. I use my Dewalt batteries and spray entire homes without stopping. It’s quieter than I thought and the tip puts out a nice even mist.
— Emily R., Santa Fe, NM

"Finally a sprayer built for professionals."
I run a multi-crew operation and bought four L-Series units. They’ve taken daily abuse with zero issues. Batteries swap in seconds, and the flow stays consistent.
— Operations Lead, Kansas City, MO

"Light, fresh scent that doesn’t linger too long."
I used the Lavender Lemon Mint cleaner on our kitchen and entryway. It cleaned really well and left a fresh scent that didn’t hang around all day. The floors looked brighter with no dull film.
— Amanda L., Grand Rapids, MI

"The TM4 completely changed my business."
I've been in carpet cleaning for 14 years and always thought my prespray agitation was “good enough.” I bought the TM4 from Just Klean and my very first job the customer asked if I replaced their carpet. The lift, the grooming, the soil removal—it's legit. Dry times are way faster too. Best tool I've purchased in years.
— Mark R., Tulsa, OK

"Perfect for mobile cleaning crews."
The SM05 is easy to carry, quiet, and the filters last longer than expected. We run three of them now. Zero complaints.
— Sarah B., Atlanta, GA

"Great value for small carpet businesses."
I’m just starting out and didn’t want to drop $3k–$5k on equipment. The Challenger OP plus some bonnets was enough to start booking paying jobs immediately. Biggest surprise? Customers love the low noise.
— Brandon S., Rochester, NY

"Best unscented cleaner I’ve found."
We avoid fragrances in our house, so I bought the Unscented concentrate. It actually cleans better than the scented products I used before, and there’s zero smell left behind once it dries.
— Heather C., Bellingham, WA

"Cordless freedom is a game changer."
I use the M-Series sprayer for disinfecting, upholstery pre-treat, and tile work. No cords, no dragging 50 ft hoses around. Battery lasts all day. Should have bought one sooner.
— Valerie T., Sacramento, CA

"The SM05 backpack vacuum has insane airflow."
I clean large office buildings and the SM05 cuts my vacuuming time nearly in half. Lightweight, great harness, and the suction is way better than my old ProTeam.
— Logan D., Milwaukee, WI

"Works great for muddy paw prints."
We have a dog and the Rosemary Mint Tea Tree cleaner has been awesome for daily messes on our LVP. It cleans fast and the floors don’t feel slippery afterward.
— Lauren S., Fort Collins, CO

"Good pricing and fast delivery."
I order pads, chemicals, and accessories every month. JKE ships quickly and the packaging is solid. It’s nice working with a supplier that doesn’t overcharge for freight.
— Marcus T., Indianapolis, IN

"My Challenger OP paid for itself in 3 weeks."
I switched from hot water extraction to low-moisture for most of my maintenance accounts. The Challenger is quiet, easy to load in my van, and my customers love the fast dry times. I booked two new commercial contracts purely because of the VLM results.
— Danielle S., Fort Wayne, IN

"Smells amazing and cleans fast."
The Lavender Lemon Mint scent makes mopping feel less like a chore. A little goes a long way and it cuts through everyday kitchen grime without leaving streaks.
— Jessica R., Naperville, IL

"OP microfiber pads last much longer than my old ones."
I usually burn through pads quickly, but JKE’s pads rinse clean, don’t fray, and absorb soil super well. I bought more so I can rotate them out between jobs.
— Tasha P., Richmond, VA

"Bright, clean citrus—my kitchen looks better."
I use Lemon Lime Orange Grapefruit in the kitchen and it cuts grease better than anything I’ve tried. It doesn’t leave that cloudy film, even under bright lights.
— Daniel K., Scottsdale, AZ

"Impressive customer service."
I had questions about brush stiffness for my TM4. JKE answered the phone immediately and gave honest guidance. They didn’t try to sell me the most expensive option — just the right one.
— John N., Fargo, ND

"The OP machine revived carpets I thought were ruined."
I took on a job with heavy traffic lanes and drink spills. The oscillating action plus microfiber pads lifted stains I assumed were permanent. Customer was blown away.
— Haley J., Billings, MT

"The L2 sprayer saves me 30 minutes per job."
I hooked it up with my Milwaukee battery, and it hasn’t left my van since. The spray pattern is consistent and I’m not hand-pumping anything anymore. If you're doing carpet or tile pre-sprays daily, this thing is gold.
— Tim H., Dayton, OH

"Perfect for weekly mopping on hardwood."
I was nervous about using anything new on our hardwood, but the Bergamot & Cypress concentrate diluted nicely and dried clean. No streaks, no slippery feeling, just a nice fresh look.
— Steven M., Asheville, NC

"Brown brushes revived a trashed restaurant carpet."
I switched from blue to brown brushes for a greasy commercial job—night and day difference. The soil came up instantly. JKE’s shipping was fast and everything was packaged well.
— Eddie J., Nashville, TN

"Excellent for auto detailing."
The SM18H gives me enough heat and suction to finish interiors quickly. Customers notice the difference immediately, especially on fabric seats.
— Adam B., San Diego, CA

"Carpets dry in under an hour now."
Switched to VLM for most of my maintenance accounts. With the CRB and OP combo from JKE, dry times are incredibly fast, which clients appreciate more than anything.
— Melissa W., Jacksonville, FL

"My crew fights over who gets the backpack vac."
It’s lightweight, powerful, and easy on the shoulders. We ordered a second one because nobody wanted to give it up.
— Commercial Cleaning Co., Raleigh, NC

"Strong vacuum, easy tank access, and the pump pressure is perfect for interiors."
I bought the SM18H for auto detailing. Strong vacuum, easy tank access, and the pump pressure is perfect for interiors. No leaks, no issues. For the price, it punches way above its weight.
— Jose F., Modesto, CA

"Great for homes with kids."
The Unscented version is perfect for our house because it cleans well without leaving any fragrance behind. I can mop the whole main floor and not worry about the smell bothering anyone.
— Brian T., Columbus, OH

"Tile & grout results are much better with the CRB."
I used to scrub with a drill brush. The CRB covers way more ground and agitates evenly. Paired with a hot solution, the floors come out like new.
— Trent P., St. George, UT

"The Rosemary Mint Tea Tree scent is my favorite."
It smells fresh and clean without being too strong. I use it in the bathroom and laundry room and it cuts through grime easily. The floors dry fast and look polished.
— Kimberly J., Cary, NC

"My janitorial team loves the backpack vacuum."
The SM05 has really strong airflow and the harness distributes weight well. My crew said it’s the most comfortable backpack vac they’ve used. Floors look noticeably better.
— Facility Manager, Phoenix, AZ

"Great suction for a compact unit, easy to dump and fill."
I clean apartments and student housing. Stairs, closets, small bedrooms — this thing fits everywhere. Great suction for a compact unit, easy to dump and fill.
— Karen L., Eugene, OR

"Cleans better than big box store cleaners."
I used the Bergamot & Cypress concentrate and it honestly feels higher quality than the store brands. It cleans without leaving that dull film and the scent is subtle and fresh.
— Nicole H., Mechanicsburg, PA

"My business looks more professional now."
After adding the CRB + OP setup, my before/after pictures look 10 times better. Customers see the equipment and immediately trust that I use real professional tools, not rental machines.
— Ashley D., Louisville, KY

"The L2 Sprayer reduced chemical waste."
The spray is controlled and consistent, so I'm not over-applying. I save money every week using it. Simple tool that makes a big difference.
— Doug H., Bend, OR

"The brown CRB brushes are incredible on greasy carpet."
I clean restaurants once a week and these brushes cut through soil layers that chemicals alone couldn’t touch. Much faster results and less effort.
— Jorge H., Dallas, TX

"Perfect for small jobs and apartments."
I clean a lot of rentals, and the Challenger/OP combo is a lifesaver. No hoses, no setup headaches. I’m in and out fast. JKE shipped it quickly and the price beat everybody else.
— Anthony L., Tampa, FL

"Lavender Lemon Mint makes the whole house feel cleaner."
I wasn’t expecting to care about the scent, but this one is really nice. It smells fresh while you mop and then fades to a light clean smell. My laminate looks great with no streaks.
— Tara W., Rochester, MN

"Great suction and super simple to maintain."
I bought the SM18H for auto detailing. Strong vacuum, easy tank access, and the pump pressure is perfect for interiors. No leaks, no issues. For the price, it punches way above its weight.
— Jose F., Modesto, CA

"The SM04 extractor is perfect for tight spaces."
I clean apartments and student housing. Stairs, closets, small bedrooms — this thing fits everywhere. Great suction for a compact unit, easy to dump and fill.
— Karen L., Eugene, OR

"Fresh citrus that actually cuts grease."
The Lemon Lime Orange Grapefruit version is now my go-to for the kitchen. It breaks down greasy footprints and cooking mess fast, and it dries without streaks on my tile.
— Kevin D., Cedar Rapids, IA

"JKE is my new go-to supplier."
I’ve ordered pads, chemicals, a sprayer, and an extractor from them. Every order has been smooth, and the pricing is way better than the big distributors. They actually care about cleaning techs.
— Tom C., Columbus, OH

"Night-and-day difference on every carpet."
I bought the TM3 mainly for residential work and honestly didn’t expect such a dramatic improvement. Pet hair that vacuums normally leave behind comes right up. Customers comment before I even finish the job.
— Linda F., Boise, ID

"Solid build quality throughout."
I’ve bought equipment from different companies, and JKE’s machines feel noticeably more durable. Metal components where others use plastic. You can tell they choose good manufacturers.
— Eric S., Pittsburgh, PA

"Rosemary Mint Tea Tree makes the bathrooms smell fresh."
I started using this one in the bathrooms and it’s perfect. It cleans soap scum and everyday dirt on the floor, and the scent is clean and refreshing without being overwhelming.
— Danielle R., Tampa, FL

"My Challenger OP paid for itself in 3 weeks."
I switched from hot water extraction to low-moisture for most of my maintenance accounts. The Challenger is quiet, easy to load in my van, and my customers love the fast dry times. I booked two new commercial contracts purely because of the VLM results.
— Danielle S., Fort Wayne, IN

"The OP machine revived carpets I thought were ruined."
I took on a job with heavy traffic lanes and drink spills. The oscillating action plus microfiber pads lifted stains I assumed were permanent. Customer was blown away.
— Haley J., Billings, MT

"The Bergamot & Cypress scent feels high-end."
It smells expensive (in a good way) and leaves my floors looking really clean. I use it on sealed hardwood and it doesn’t leave streaks or a dull look.
— Jason P., Franklin, TN

"TM5 handled a trashed rental carpet with ease."
The brush agitation pulled out sand and hair that my upright vacuum completely missed. The landlord was shocked at the result and hired me for three more properties.
— Sydney M., Albuquerque, NM

"Perfect for weekly mopping."
The Unscented concentrate is now what I use for the whole house. It cleans well, doesn’t leave residue, and I don’t have to worry about fragrance clashing with candles or cooking smells.
— Sarah M., Eugene, OR

"Good pricing and fast delivery."
I order pads, chemicals, and accessories every month. JKE ships quickly and the packaging is solid. It’s nice working with a supplier that doesn’t overcharge for freight.
— Marcus T., Indianapolis, IN

"The brown CRB brushes are incredible on greasy carpet."
I clean restaurants once a week and these brushes cut through soil layers that chemicals alone couldn’t touch. Much faster results and less effort.
— Jorge H., Dallas, TX

"Citrus scent that makes mopping feel easier."
The Lemon Lime Orange Grapefruit one makes the whole downstairs smell fresh while I’m cleaning. It’s not too strong and it doesn’t leave streaks on my laminate.
— Alicia M., St. Louis, MO

"Carpets dry in under an hour now."
Switched to VLM for most of my maintenance accounts. With the CRB and OP combo from JKE, dry times are incredibly fast, which clients appreciate more than anything.
— Melissa W., Jacksonville, FL

"Excellent for auto detailing."
The SM18H gives me enough heat and suction to finish interiors quickly. Customers notice the difference immediately, especially on fabric seats.
— Adam B., San Diego, CA