Privacy policy

At JKE USA, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information You Provide

When you purchase a product, contact us, or engage with our site, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (securely processed by Shopify)

Automatically Collected Information

When you browse our store, we automatically receive information such as:

  • Your IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

This helps us improve your browsing experience and understand how our website is used.

Email Marketing

With your permission, we may send emails about new products, promotions, and updates.

2. Consent

How We Obtain Your Consent

When you provide personal information to complete a purchase, verify a payment method, arrange a shipment, or request support, we assume consent to use your information for that specific purpose.

If we ask for personal information for marketing or other optional uses, we will ask directly for your expressed consent.

Withdrawing Consent

You may withdraw your consent at any time by contacting us at:

📧 info.jkeusa.com (or your preferred email: info.jkeinc@gmail.com)
📬 JKE USA, 110 Knapp Dr, Suite 150, Battle Creek, MI 49015

3. Disclosure

We may disclose your information if required by law or if you violate our Terms of Service.

4. Shopify & Payment Processing

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products.

Data Storage

Your data is stored through Shopify’s secure servers, protected by firewalls and industry-standard security protocols.

Payment Information

If you choose a direct payment gateway:

  • Shopify encrypts your credit card data using PCI-DSS standards

  • Transaction data is stored only as long as needed to complete your purchase

  • After processing, your payment data is deleted

All major payment processors used by Shopify comply with PCI-DSS security standards.

For more information, you may review:
• Shopify Terms of Service
• Shopify Privacy Policy

5. Third-Party Services

We use third-party providers to help operate our store (e.g., payment processors, shipping carriers, analytics).

These providers will only use your information as necessary to perform their services.

However, some providers have their own privacy policies—especially payment processors. We recommend reviewing their policies to understand how they handle your data.

If a third-party provider is located in a different jurisdiction, your information may be subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

Analytics

We use Google Analytics to understand website usage and improve your experience.

6. Security

We take your security seriously. JKE USA follows industry best practices to ensure your information is not lost, misused, accessed, disclosed, altered, or destroyed.

  • Credit card information is protected with SSL encryption

  • Shopify stores payment data using AES-256 encryption

  • We adhere to all PCI-DSS requirements

While no method of transmission is 100% secure, we take every reasonable measure to protect your information.

7. Cookies

Our site uses cookies to improve your browsing experience. Cookies may store:

  • Session data

  • Shopping cart contents

  • Device/browser information

  • Traffic and usage metrics

Most cookies are used for functionality, analytics, or improving checkout experience. You may choose to disable cookies in your browser, but this may affect site performance.

8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence. If minors use the site, you confirm you have given them permission.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. When updates are made, we will revise the "Effective Date" at the top of the page.

If JKE USA is acquired or merges with another company, your information may be transferred so we may continue serving you.

10. Contact Information

If you would like to:

  • Access your personal information

  • Correct or update your information

  • Request deletion of your data

  • Register a complaint

  • Ask any privacy-related questions

Please contact our Privacy Compliance Officer:

📧 support@jkeusa.com.com (or info.jkeinc@gmail.com)
📬 JKE USA – Privacy Compliance Officer
110 Knapp Dr, Suite 150
Battle Creek, MI 49015
USA